Refund Policy

Last updated: July 17, 2025

1. Digital Services Refund Policy

Due to the nature of digital services, once work has begun on your project, refunds are handled as follows:

For Project-Based Services:

• Full refund if canceled before work begins
• Partial refund based on work completed if canceled during initial phases
• No refund once deliverables have been approved or project is complete

For Subscription Services:

• Pro-rated refund for unused portion of service
• 30-day notice required for subscription cancellation
• No refund for partially used months

2. Refund Process

1. Contact our support team with your refund request
2. Include your order/project number and reason for refund
3. Refund will be processed within 5-7 business days if approved
4. Refund will be issued to the original payment method

3. Non-Refundable Items

• Custom development work that has been delivered and approved
• Setup fees and administrative charges
• Third-party services or licenses purchased on your behalf

4. Contact Information

For refund requests or questions about this policy, please contact us at:

StreamSoft Solutions LLC
2777 Paradise Rd
Las Vegas, NV 89109, USA
Email: Info@streamsoftsolutions.com
Phone: 1-855-512-1500